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Chapter 04 of 08 · The work

Selected systems I’ve built.

Case files from real B2B and financial-services engagements — challenge, system, outcome. Filter by discipline and open any card.

Featured category

From manual → automated

A manual GTM workflow, redesigned for scale.

Before

ResearchSpreadsheetManual enrichmentManual qualificationCRM entryCampaign enrollmentReporting

After

TriggerAPIn8nAI / MCPQualificationCRMCampaignPower BI
Manual steps removed
Processing time shortened
Consistency increased
Scalability increased

These are the outcomes the redesign targets. Where a measured before-and-after exists, the actual number goes here — I don’t force one.

ICPMarket researchAccount scoringEvent strategy

Turning event participation into a prioritized sales pipeline

Financial services · FinTech

547 → 84Priority accounts
ChallengeHundreds of attendees, limited commercial capacity — treating everyone equally would have wasted enormous sales effort.SystemResearch → ICP → qualification → scoring → prioritization, using company type, geography, business model, lending activity, product fit, seniority and buying signals.Outcome547 attendees → 414 ICP-qualified → 84 priority accounts, ready for targeted outreach.
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EventsMeeting generationOutbound

A banking conference run as a pipeline engine

FinTech · Banking

22 vs 12Meetings vs target
ChallengeA major international banking event where the goal was qualified conversations with decision-makers, not booth traffic.SystemTarget personas defined, attending institutions researched, personalized pre-event outreach, meeting scheduling, on-site priorities and structured follow-up.Outcome22 booth meetings against a target of 12, 335 leads captured, 168% of the lead-generation target.
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OutboundABMQualificationCRM

A multi-market outbound engine for financial institutions

B2B SaaS · FinTech

100+ · 30+Interactions · SQLs
ChallengeBanks have complex structures and many influencers; generic mass email would not work across multiple markets.SystemMarket → account → persona → trigger → message → sequence → qualification → CRM, personalized with annual-report and strategy insight.OutcomeMore than 100 positive sales interactions and 30+ sales-qualified opportunities over a measured period.
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ABMPersona mappingMessaging

Account-based outreach with a point of view

Banking · FinTech

1 : 1Research-led outreach
ChallengeGeneric outbound performs poorly with strategic institutions; each stakeholder cares about something different.SystemPer-account research on business model, priorities and stakeholders across credit, risk, collections, SME and corporate banking, operations and technology.OutcomeResearch became the foundation of the message instead of an afterthought — a more credible, more relevant outbound motion.
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Market expansionICPEvents

Building a market-entry pipeline from zero

FinTech · Banking technology

New marketCountry-launch pipeline
ChallengeEntering a new region needs more than a list: relevant institutions, decision-makers, priorities and which conversations to run remotely versus in person.SystemMarket research → account mapping → ICP qualification → contact discovery → outreach → meeting booking → local event → follow-up.OutcomeA structured pipeline around a new geography instead of relying on networking or inbound luck.
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DeliveryQAResearch

A research pipeline a junior team could run

FinTech · Project management

48Qualified accounts
ChallengeA market-research project needed many qualified institutions while keeping quality high across a junior researcher’s output.SystemScreening → first-level research → qualification → validation → extraction → final review, with onboarding, second-level checks and process refinement.Outcome48 qualified accounts plus a repeatable annual-report research process that scales without lowering the standard.
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AutomationCRMPlaybooks

Designing a scalable prospecting workflow across sales tools

B2B SaaS · FinTech

Manual → connectedProspecting workflow
ChallengeProspecting was spread across several platforms, creating duplicated work, inconsistent follow-ups and limited visibility.SystemResearch → prospecting → enrichment → outreach → engagement → qualification → CRM → reporting, connected across HubSpot, Apollo, Sales Navigator and Power BI, with documented playbooks.OutcomeA foundation for a more scalable, measurable sales-development operation.
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AnalyticsPower BIKPI framework

Turning sales activity into performance data

B2B SaaS

KPIsSales visibility
ChallengeSales teams had plenty of activity data but little visibility into what it meant.SystemKPI tracking across positive responses, qualified opportunities, meetings, pipeline contribution, campaigns and markets, using Power BI and CRM data.OutcomeReporting moved from “we sent X emails” to “which markets, accounts and campaigns create real engagement.”
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All engagements are anonymized. Company names, internal conversion rates, proprietary workflows and campaign copy are withheld to protect confidentiality.

Selected client feedback

What the people who worked with me said.

“Ichraf combines strong commercial judgment with exceptional execution. She understands how to research an account, identify the right stakeholders and turn that research into meaningful conversations.”

Chief Commercial OfficerB2B FinTech · 200–500 employees

“What stood out was Ichraf’s ability to take ownership of a project end-to-end — from market research and account targeting through outreach, qualification and reporting. She brings structure to complex sales initiatives.”

Head of Business DevelopmentFinancial Services Technology · 500–1,000 employees

“Ichraf is particularly strong at connecting sales execution with systems and data. She looks beyond individual campaigns and thinks about how the process can be automated, measured and scaled.”

CEO / FounderB2B SaaS · 50–200 employees

Names and company details anonymized for confidentiality.

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